Express Delivery Free Uk Delivery International Shipping Available

Delivery Info

Despatch & Delivery

You've bought it, it's yours and we want you to have it ASAP!

ElectricGemZ is based in Orpington, Kent in the United Kingdom and everything is sent from here. If you live nearby, we can arrange for you to pick up your purchase - or call us and we might just jump in the car on drop it in - it wouldn't be the first time!

So, where in the world are you?

We ship worldwide, and have a map on the wall, just in case we have an order from somewhere new - although we know where most places are, might well have been there - and will almost certainly have shipped there before!

Shipping to the UK Mainland

Shipping to other UK Addresses

International Orders

Shipping to the UK Mainland

The "UK Mainland" has a special meaning to shipping companies - including the ones we use - and your location determines how we send things - but always by the fastest available route.

See below for exceptions within the UK where these charges may not apply.

Orders under £30

If your order is for less than £30 you will see a shipping charge at checkout:

Smaller flat items, which can be sent by Large Letter Post will be shipped by Royal Mail 1st Class Post at a cost of 99p.

All other items will normally be sent by Next Day Courier at a cost of £3.99. Occasionally we may use another method of delivery, but it will always be a "next day" service.

Orders placed on Friday before 2pm will be delivered on Monday.

Orders placed after 2pm on Friday, on Saturday or Sunday (or a public holiday), will be sent on Monday (or the first working day following a public holiday) and you'll receive your order on Tuesday.

Orders over £30

Orders of £30 or more are shipped free of charge, either by Royal Mail 1st Class Post, using a recorded, trackable service, or by Next Day Courier where appropriate. If your order is urgent, please let us know when you place your order.

Orders placed on Friday before 2pm will be delivered on Monday.

Orders placed after 2pm on Friday, on Saturday or Sunday (or a public holiday), will be sent on Monday (or the first working day following a public holiday) and you'll receive your order on Tuesday.

Other UK Addresses

If you live in Northern Ireland, some remote areas of Scotland or on certain islands we cannot use our Next Day Courier service because they don’t go there - but you probably know that already!

However, this is what we will do to get your order to you - and we don’t charge extra:

Orders under £30

If your order is for less than £30 you will see a shipping charge at checkout:

Smaller flat items, which can be sent by Large Letter Post will be shipped by Royal Mail 1st Class Post at a cost of 99p.

All other items will be sent by Royal Mail 1st Class Recorded Post at a cost of £3.99.

If your order is urgent, please let us know - we may be able to send it by Royal Mail Special Delivery, depending on the weight.

Orders over £30

Orders of £30 or more are shipped free of charge by Royal Mail 1st Class Recorded Post.

If your order is urgent, please let us know - we may be able to send it by Royal Mail Special Delivery, depending on the weight and the size and shape.

We regret that we have to send orders from our many friends in the Republic of Ireland using the International Orders rules below.

International Orders

If you live somewhere else in the world, we can ship to you too.

We might even pop over for a holiday!

Select your country from the drop-down list at checkout. We've tried to cover the world, but if you live somewhere that's not included please contact us. Use your own language if you wish and we'll translate it (hopefully). Here’s the address:

service@electricgemz.co.uk

We’ll get back to you ASAP with a shipping quote which will make you smile!

There are size restrictions on Royal Mail parcels, but we can send anything anywhere and know some great courier companies!